SkinQure - Privacy Policy

SkinQure is committed to protecting the privacy of our patients, clients, and website/app users. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information across our website, mobile app, and in-person services.

1. Consent

By accessing or using our website, mobile application, or in-person services, you agree to the collection and use of your personal information in accordance with this Privacy Policy.

2. Information We Collect

We may collect the following personal information:

• Name, age, gender
• Contact details: address, phone number, email
• Medical history and treatment records
• Photographs (including for before/after treatment)
• Financial/payment information
• IP address, browser type, and device information
• User behavior on our digital platforms
• Feedback, testimonials, and communication history

3. How We Use Your Information

We use your personal information to:

• Provide medical consultations and treatments
• Book, manage, and confirm appointments
• Send updates, reminders, and promotional offers (via email, SMS, WhatsApp)
• Customize your experience on our website/app
• Improve our services and internal operations
• Ensure regulatory compliance
• Conduct research and analytics (in anonymized form)

4. Sharing and Disclosure

We do not sell or lease your personal information. We may share data with:

• Authorized medical professionals and staff at SkinQure
• Payment service providers and cloud storage vendors
• Legal or regulatory authorities, when required
• Third-party tools used for CRM, appointment scheduling, or analytics (bound by data protection agreements)

5. Security

We implement industry-standard security measures including:

• SSL encryption
• Role-based access control
• Secure storage and restricted access to sensitive information

While we take all reasonable precautions, no system can be completely secure. You use our digital services at your own risk.

6. Cookies & Tracking

We use cookies and similar technologies to analyze site traffic, enhance user experience, and offer personalized content. You can control or disable cookies through your browser settings.

7. Access & Control

You may:

• Request access to your personal data
• Request corrections or updates
• Withdraw consent to use your data (which may limit access to certain services)

Email us at [email protected] to initiate any of these requests.

8. Retention of Data

We retain your personal data for as long as necessary to provide services or as required by law (typically for a minimum of 3 years from last interaction).

9. Children's Privacy

SkinQure does not knowingly collect data from children under 13 without parental consent. If you believe a child has provided personal data, contact us immediately for prompt removal.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the revised date. Continued use of our services implies your acceptance of the updated policy.

11. Contact Us

For questions or concerns about this Privacy Policy or your personal data:
Email: [email protected]
Clinic Address: SkinQure, J-215, J Block, Saket, New Delhi 110017.